INTelliJence OS
A product of INTJ Solutions LLC
Last updated: August 11, 2026
These Terms of Service ("Terms") govern your access to and use of INTelliJence OS (the "Service"), operated by INTJ Solutions LLC ("we," "us," "our"), including our website at intellijence.io, the client portal, and any related software, dashboards, or communications (collectively, the "Platform").
By creating an account, submitting a signup form, signing an agreement through the Platform, or using the Service in any way, you agree to be bound by these Terms. If you do not agree, do not use the Service.
These Terms apply to all users of the Platform, including prospective customers submitting lead or inquiry forms, and customers who have purchased a subscription tier.
INTelliJence OS is a custom-built business operating system for field service and trades businesses, providing dispatch, invoicing, CRM, client portal, and reporting functionality. The Service is offered in multiple tiers (currently Lite, Pro, and Enterprise), each with a one-time setup fee and recurring monthly subscription fee as described at the time of purchase.
We reserve the right to modify, expand, or discontinue features of the Service, provided that any material reduction in functionality for existing paying customers will be communicated in advance where reasonably possible.
You must be at least 18 years old and have the legal authority to enter into a binding contract on behalf of yourself or the business you represent to use the Service. By signing up, you represent that you meet these requirements.
To use certain features of the Platform, you must provide accurate, current, and complete information, including your name, business name, email address, and business type. You are responsible for maintaining the confidentiality of any login credentials and for all activity that occurs under your account.
5.1 Setup Fee. Your selected tier requires a one-time setup fee, due at the time of signing your service agreement. This fee is non-refundable once work has begun on your build, as described in your signed agreement.
5.2 Monthly Subscription Fee. The recurring monthly platform fee begins once your complete system is delivered and live, not at the time of initial sample screens or preview delivery, and recurs monthly thereafter until cancellation, as further described in your signed agreement.
5.3 Payment Processing. All payments are processed through Stripe, a third-party payment processor. We do not directly collect, store, or have access to your full payment card details. Your use of Stripe's payment services is subject to Stripe's own terms of service and privacy policy.
5.4 Price Changes. We may change subscription pricing for future billing cycles with reasonable advance notice. Price changes will not apply retroactively to amounts already paid.
5.5 Late or Failed Payments. If a recurring payment fails, we may suspend access to the Platform until payment is resolved. We are not responsible for any business interruption resulting from suspended access due to non-payment.
6.1 Consent to Electronic Signature. By typing your name and affirmatively checking the agreement box during the signup process, you are providing a legally binding electronic signature under the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN Act) and applicable state law (including the Uniform Electronic Transactions Act, where adopted). You agree that this constitutes your intent to sign and be bound by the specific agreement presented to you at that time.
6.2 Recordkeeping. At the time of signing, we capture and store the exact text of the agreement you signed, your typed name, the date and time of signing, and your IP address at the time of signing, for legal recordkeeping and dispute-resolution purposes. See our Privacy Policy for more detail on this data.
6.3 Access to Your Signed Agreement. A copy of your signed agreement will be emailed to you at the time of signing and made available in your client portal profile. You are responsible for retaining your own copy for your records.
Typical build timelines are 7–14 business days from approved scope, as stated at signup. Complex builds or high-demand periods may take 30–45 days or more. Timelines are estimates, not guarantees, and delays do not entitle you to a refund of the setup fee unless otherwise stated in your specific signed agreement.
Your business data entered into or generated by the Platform (customer records, job data, invoices, etc.) belongs to you. If you cancel your subscription, we will provide a reasonable opportunity to export your data in a standard format (e.g., CSV) before deleting it from our systems, consistent with our data retention practices described in the Privacy Policy.
The underlying software, platform architecture, and codebase are licensed to you for use during your subscription, not sold. You do not acquire any ownership rights in the Platform itself.
You agree not to:
The Platform may integrate with or rely on third-party services, including but not limited to Stripe (payments), Google Analytics (analytics), and Google Ads (advertising measurement). Your use of features that rely on these services is also subject to those providers' own terms and policies. We are not responsible for the availability, accuracy, or practices of third-party services.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTJ SOLUTIONS LLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BASED, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you to the extent prohibited by law.
You agree to indemnify and hold harmless INTJ Solutions LLC from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party, including any claims arising from customer data you input into the Platform.
You may cancel your subscription at any time by contacting us at Contact@intjsolutions.com. We may suspend or terminate your access to the Service if you violate these Terms, fail to pay applicable fees, or engage in conduct we reasonably believe is harmful to the Service or other users.
Upon termination, your right to use the Service ends, though provisions of these Terms that by their nature should survive (including Sections 8, 11, 12, and 13) will continue to apply.
We may update these Terms from time to time. Material changes will be communicated via email or notice within the Platform. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles. Any dispute arising out of these Terms or the Service shall be resolved in the state or federal courts located in Jackson County, Missouri, and you consent to the jurisdiction of those courts.
Questions about these Terms can be directed to:
INTJ Solutions LLC
30 W Pershing Rd, Unit 413141
Kansas City, MO 64108
Contact@intjsolutions.com